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The first-timer’s guide to Vietnam

International Traveller
Planning your first time to Vietnam? There’s a lot to get excited about: from its ancient cities and hill-tribe villages to staggering natural beauty and some of the best cuisine in the world. But there’s also a lot to wrap your head around: in this beginner’s guide we cover all the basics you need to know before booking.

Planning your trip

A long, slender country that curls its way around the edge of Southeast Asia, Vietnam might look diminutive on a map, but don’t be fooled. Its two largest cities, Hanoi and Ho Chi Minh, sit on opposite ends of the country and take about 35 hours to travel between on train. In the north, capital city Hanoi is known as a cultural hub of Vietnam and in the south, Ho Chi Minh City presents as a multicultural urban metropolis.

 

So map out plenty of time to explore the country: many travellers spend two to four weeks exploring it from north to south (and vice versa), taking in all the sights – from Halong Bay to Hoi An to Phu Quoc – along the way.

 

And – given that Vietnam’s weather is so complex, with roughly two different climates divided between four seasons in the north and the tropical climate with its dry and wet seasons in the south – there’s no single go-to time to visit but spring (February to April) and autumn (August to October) are good bets if you want to travel the whole country.

Arrange your visa

Australians entering Vietnam require a visa. For those flying into the country, you’ve got the option of getting a tourist visa on arrival, however you’ll need pre-approval: first, apply online to receive a pre-approved visa letter in three to five working days. You’ll need to print these documents, fill out your entry/exit form and arrange your stamping fee in cash before flying. Ensure your passport is valid for at least six months from your arrival date and that you have at least one blank visa page.

 

Then, you’ll be stamped upon arrival in Vietnam.

Get to grips with the currency

The Vietnamese dong is the currency of Vietnam and comes in denominations ranging from 200 to 500,000 (about 0.012 cents to $30 at the time of writing). You’ll become an instant millionaire, but be careful not to confuse similar colour notes of differing values.

Phrases to know before you go

Not everyone can speak English in Vietnam, so trying to master a few basic phrases in Vietnamese will go a long way.

 

Hello = sinh jow

 

Good bye = tarm byet

 

Yes = vuhng

 

No = khong

 

Thank you = gauhm uhhn

 

Sorry = sin loy

 

Do you speak English? = byet noy tyeng ang khong

Getting around and road safety in the city

Taxis in Vietnam have long been a source of scams for travellers, although things are improving. Stick to reliable companies like Vinasun to get around urban areas, or better still, opt for ride-sharing app/Uber equivalent Grab.

Vietnam is home to some 45 million registered motorbikes, and crossing a busy urban road there is a daunting prospect to say the least. The trick? Walk at a slowly and steady pace and the traffic will move around you.

Tuck into street food

To fully immerse yourself in Vietnamese culture, make sure you dig into the street food while you’re there. The wealth of options you’ll encounter can make this seem an intimidating proposition at first, but go where the locals go and you’ll be all set.

 

In the old port town of Hoi An, head straight to the epicentre of all the local produce by taking a tour of the Central Market to try local dishes like cao lau: steamed noodles, herbs, lettuce, coriander, sliced pork, lime, plus chilli. Its balanced spices, fresh greens and clean flavours typify Vietnamese cuisine and is reason enough to travel here.

What to wear

Generally speaking, avoid wearing singlets, short skirts and skimpy clothing unless at the beach, particularly outside the main city centres.

 

This is especially important when visiting temples, where women must have their shoulders and legs covered.

 

We suggest investing in a few good T-shirts, light pants, long skirts and a sarong.

How and when to haggle

A good rule of thumb is that if something has a price tag on it, the cost is non-negotiable. For example, it’d be in poor taste to try and bargain down the bill at a restaurant with a menu list or in a bricks-and-mortar store, as opposed to a market stall.

 

As for everything else, it’s usually open to haggling.

 

Starting out, make sure you get an idea of what locals pay for similar items so you know what is a reasonable price. In touristy areas, the wealthier you appear, the more the product is often overpriced. After explaining it’s too expensive for you, try to aim for a price that is roughly two thirds the starting price (or even half if you feel necessary). But as always, remember to play nice!

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Be conscious of hand gestures

1. Do not touch someone’s head.

 

2. Pass items with both hands.

 

3. Do not point with your finger – use your hand.

 

4. Do not put your hands on your hips or cross your chest with your arms.

Public displays of affection

If you are out in public areas, open displays of affection with a partner are frowned upon, including kissing, holding and touching hands.

 

For more information about travelling around Vietnam, visit our Vietnam guide.

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5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.