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Hotel review: InterContinental Phu Quoc Long Beach Resort

Tucked away off the coast of Cambodia lies the Vietnamese island of Phú Quoc, a hidden paradise that is set to become the next must-see destination for island lovers and experience seekers alike.

Rising up from the palm-lined coast on the south-west side of Vietnam’s Phú Quoc Island stands the InterContinental Phú Quoc Long Beach Resort, one of the first of many international resorts to open on the island. The design of the resort, with a 19-storey middle tower flanked by two wings that wrap around the main pool, is impressive but not imposing, thanks to an abundance of tropical plants – especially the palms and rooftop gardens that work to almost blend the resort into the natural landscape of the island.

InterContinental Phu Quoc Long Beach Resort
At the end of each day, everyone in the resort stops to watch the sun set over the water.

Upon arrival at the Intercontinental Phú Quoc you’re met with the uniquely designed foyer of the main tower (the traditional basket boats that line the ceiling are a striking addition), and taken through to the windowless reception that opens out to give you views of the pool that seemingly stretches out to meet the sea.

Details

InterContinental Phu Quoc Long Beach Resort

Bai Truong, Duong To Ward, Phú Quoc, Kien Giang, Vietnam

The room

InterContinental Phu Quoc Long Beach Resort
A view of one of the rooms available at the InterContinental Phu Quoc Long Beach Resort.

The resort has 459 rooms, suites and villas to choose from that vary in size to cater for groups, families and couples. But three nights in the Panoramic Suite is enough to ruin you for all other accommodation. At 101 square metres, the suite features an open-plan bedroom, office, lounge and bar that connects to a large bathroom with a bath and shower, separate toilet and walk-in wardrobe. Tall glass doors open out onto your own generous-sized balcony with views of the beach to be enjoyed from your outdoor setting.

Ombra InterContinental Phu Quoc Long Beach Resort
The poolside Italian restaurant Ombra, is great for lunch, snack and freshly-made juices and smoothies.

It is the finer details that really make this room a standout: the sensor lights of the walk-in wardrobe, the view of the ocean from the deepest bath I have ever bathed in (complete with cushioned headrest and bath salts, of course!), the shower with sit-down bench – and multiple shower heads, and the balcony with private cabana for those days when you want to escape the other guests.

Food and drink

Lava InterContinental Phu Quoc Long Beach Resort
An aerial look at the resort’s LAVA restaurant.

There are six restaurants and bars to choose from with a variety of different cuisines on offer. Ombra is the resort’s Italian restaurant, located just beside the main pool area. You can also order fresh juices and smoothies for a lighter option; I’d recommend a mango and mint smoothie.

A full buffet breakfast is served at Sora & Umi (you must go the full Vietnamese spread for breakfast at least once) and it is also a Japanese and Vietnamese restaurant at night.

InterContinental Phu Quoc Long Beach Resort
Watch the waves roll in as you enjoy a meal at LAVA.

For an extra special night out, you need to eat at LAVA, the resort’s seafood and steak restaurant. You’ll be able to watch the waves roll in from your table and dine under the stars. Then there is Sea Shack to satisfy your barbecue craving, Pearl for a fusion of international cuisines, and finally INK 360.

Ink 360 InterContinental Phu Quoc Resort
Take the lift up to the 19th floor to find INK 360, the resort’s rooftop bar.

The rooftop bar – which is the highest sky bar on the island – is the work of Australian-born interior designer, Ashley Sutton. He’s famous for his Iron Fairies bar in Tokyo and The Bookshop in Bangkok, and INK 360 is the latest in his growing list of fantastical creations. The ginormous octopus tentacles that spill out from the roof to envelop the bar will have you feeling like you’ve stumbled upon a shipwreck floating in the sky. Make sure you’re here for sunset and order a Coral Mule from mixologist Giuseppe Tronik. The cocktail is adorned with a flowery pink snow mushroom, which is guaranteed to bring in the Instagram likes.

Ink 360 InterContinental Phu Quoc Resort
The best place to watch the sunset is at INK 360 with a cocktail in hand.

Services

InterContinental Phu Quoc Resort
The Harnn Heritage Spa is an oasis of tranquility.

No island holiday is complete without a spa treatment and the HARNN Heritage Spa is a tranquil oasis of indulgence that is too good to be missed. There are eight spa treatment rooms set within individual retreats overlooking a large lagoon filled with koi fish. Try the signature bamboo stick massage – it’s like a hot rock massage only better!

InterContinental Phu Quoc Resort
Retreat together as a couple and indulge in one of the many luxurious treatment options at the Harnn Heritage Spa.

You’ll also find four outdoor swimming pools, a 24-hour gym complete with self-defence classes, kids’ clubs for all ages with certified nannies, and you can pick up food supplies from the resort’s grocer Mercado (or sit down for an ice-cream, Vietnamese coffee and a snack).

InterContinental Phu Quoc Resort
Cool off in one of the many pools available at the resort.

Nearby activities

A holiday on Phú Quoc can be as chilled or activity-packed as you want it to be. You don’t have to have a standard resort holiday with every day spent by the pool, punctuated by meals and cocktails – unless that’s your jam. The island has much more to offer than nice views.

Hire a catamaran and go snorkelling

Of course the InterContinental has a number of activities you can book within the resort, from cooking and cocktail classes, to basket boat rides and beach yoga sessions, but you can also take a catamaran out for the day, snorkel the nearby islands and enjoy a freshly cooked seafood meal on board.

InterContinental Phu Quoc Resort
Go for a ride in a traditional basket boat.

Night markets, beaches, sculptures and cable cars

The bustling night markets are only a short drive away (try the warm banana and sticky coconut rice wrapped in a banana leaf), as is Sao Beach. Or better yet, hire a motorbike and make your way to the secluded Starfish Beach. You’ll need to pack food, drink and sun protection and ride along sandy trails through the national park to reach the beach. You’ll find a colony of red starfish sunbathing in the crystal clear waters waiting for you.

 

Phú Quoc even has its own mini-version of Sculpture By The Sea at Sunset Sanato Beach Club. You’ll find elephants on stilts coming out of the water and a large, imposing sculpture of a head sliced in two, adjoined by a doorway that visitors can walk through.

Sun World Cable Car Phu Quoc
The best views on the island are found on the Sun World cable car.

The island is also home to the world’s longest non-stop sea cable car. The Sun World cable car connects An Thoi town on the south of the island with Hon Thom Island and it will take you 15 minutes each way. But it’s the views of the pastel-coloured fishing boats that speckle the bright turquoise water below that really make this ride one to remember.

Sun World Cable Car Phu Quoc
The world’s longest non-stop sea-crossing cable car can be found in Phu Quoc.

The IT verdict

This resort has something for everyone. Families can take advantage of the first-class kids’ clubs and kids’ cooking classes and facilities, while couples can relax by the adult-only pools, wine and dine at the many restaurants, and splurge on indulgent spa treatments.

Harnn Heritage Spa Phu Quoc
The Harnn Heritage Spa takes care to make every detail of your time with them an indulgent experience.

Location: 9/10

 

More than half the island is a UNESCO-listed Biosphere Reserve, making it a lush green oasis that also boasts crystal-clear waters, powdery white sand and an average annual temperature of 27 degrees. It is a quick 45-minute flight from Ho Chi Minh City to Phú Quoc, and the resort is a 15-minute drive from the airport. It is the perfect end to a longer stay in Vietnam for those looking to relax for a few days before returning to reality.

 

Style/character: 9/10

 

The style and decor of the resort can only be described as understated luxury. It seems that every detail has been designed with the sunset in mind: from the layout of the resort that aims to capture the ocean from every angle, to the rooftop bar, INK 360, on the 19th floor – which is arguably the best of many excellent places to watch the sun set over the ocean.

 

Service: 10/10

 

I can’t fault the service I received at this resort. Staff were kind and attentive; there is a whole office space full of staff ready and waiting to organise activities for you on the island and in the resort. Checking in and out of the resort was seamless.

InterContinental Phu Quoc Long Beach Resort
The view from the bathroom in resort’s Panoramic Suite.

Rooms: 9/10

 

Nearly all rooms have views of the ocean and each accommodation type is stylishly designed with superb attention to detail and understated luxury – regardless of whether you’re staying in a classic room, suite or villa.

INK 360 Phu Quoc
Order the El Copete (like a pisco sour) at INK 360.

Food and drink: 9/10

 

Incredible variety and quality: the perfect mix of Vietnamese, seafood and modern international cuisine. The architectural design of each restaurant makes dining here as much of a visual feast for the eyes as it is an edible one.

Lava InterContinental Phu Quoc Long Beach Resort
Dining inside the resort’s LAVA restaurant is an experience not to be missed.

Value for money: 8/10

 

A King Bed Resort Classic Room (without ocean views) starts at $225 a night, which is an affordable resort holiday for most. You also get a fresh fruit bowl upon arrival and complimentary access to the wi-fi, the 24-hour gym and the resort’s car park throughout your stay.

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Getting there:

Vietnam Airlines flies direct to Ho Chi Minh City from Sydney and Melbourne in under nine hours and it is an additional 45-minute flight to reach Phú Quoc Island. Spend a few nights exploring incredible Saigon before changing pace by moving on to Phú Quoc.

 

My Dreamliner flight from Sydney to Ho Chi Minh City was more than comfortable, with generous sized economy seats, excellent service and good quality food and drink. There was also a wide selection of TV shows and films onboard to choose from, including the knock-out hit, Crazy Rich Asians.

 

Once you reach Phú Quoc you’ll find taxis, cars and motorbikes for hire, and resort shuttles are available for getting around the island and to and from the airport. A new wing has recently opened at the airport, roads are being relaid and there is plenty of construction work underway in preparation for the expected influx of tourists in the coming years.

 

Do you need more help planning your Vietnam trip? Read our guide on everything you need to know before you go.

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Katie Carlin
Katie Carlin is International Traveller's Head of Content and when she’s not travelling or behind her computer, she’s hosting a dinner party (likely cooking an Alison Roman recipe). She joined International Traveller in 2018 and is responsible for leading the editorial team across print, digital, social, email and native content. Her job is to make sure we create content that connects readers to incredible experiences in around the world. In addition to sharing her expertise on travel through industry speaking engagements, Katie appears on Today, A Current Affair and various radio segments. With a BA in Communications majoring in Journalism and a career that has spanned roles at Fairfax Media and Are Media writing for titles such as The Sydney Morning Herald, The Age, and various lifestyle brands, she brings a wealth of experience to her role. Her most impactful trip to date has been spotting polar bears and beluga whales in Arctic Canada.
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5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.