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The Pier: Inside first class in Hong Kong

International Traveller

Alissa Jenkins ventures inside Cathay Pacific’s new flagship First Class lounge at Hong Kong International Airport.


Fact #1 – travel is life affirming. Fact #2 – long haul flights are not.

Departing from Australia, travel is all too often a double-edged sword, laced with exhilaration and dread. While the promise of new adventure and lifetime memories inspire us to book that plane ticket, such fervour dulls once we buckle up and remember: oh, that’s right, Australia is so damn far from everywhere.

However, there are different levels of long-haul-flight hell, and it largely comes down to that one little suffix on your ticket preceding ‘class’.

The well-travelled and well-to-do glamazons of this world (Ms Swift, I’m looking at you) would never tolerate hours cramped in a marginally reclining seat and subpar food. Rather, they’re privy to the glorious nirvana that is First Class, and the exclusive airport lounges that go with it.

One of the newest First Class hangouts is The Pier, Cathay Pacific’s premier lounge at Hong Kong International Airport. Having only reopened its glossy walnut doors after extensive renovations in June, I’m tasked with scoping out the new-and-improved Pier during a stopover from Sydney to London.

After an initial 10-hour flight (not in First Class), I arrive in Hong Kong hauling the usual assortment of fatigue, grime and dwindling enthusiasm for the 12-and-a-half hour leg to come. But down a discretely marked escalator, The Pier awaits.

Swiftly ushered in, I’m greeted by Cathay’s new signature fragrance (a blend of lavender, bamboo, green tea and jasmine), and an impressive thoroughfare defined by green onyx walls and long timber tables. Swirling anxieties about flight times and jet lag are already easing.

I make a beeline for the entrance labelled ‘Retreat’ in delicate gold. Here private, fully self-contained bathrooms are available to guests – nothing short of a godsend to any long-haul passenger.

Inside my limestone oasis, a generous marble vanity takes centre stage, ornamented with a line-up of illustrious Aesop skin products. With both waterfall and handheld shower options, I re-emerge some minutes later refreshed and relaxed – the very essence of what The Pier’s wellbeing-centric design aims to achieve.

Overseen by London-based design icon, Ilse Crawford, The Pier feels rather like a contemporary apartment cum high-end Hong Kong spa. Tactile onyx, limestone and bronze are mainstays throughout, softened with fine carpets and subtle Asian influences, eluding the soullessness that airports all too often possess. (You can read our interview with designer Ilse Crawford here)

Showered and peckish, I make my way to The Pier’s other significant feature, the Dining Room. Seating 100 people at a time (though there are barely 10 guests here tonight), the Dining Room is warm and inviting with handsome timber panelling, sea green booth seating and gold-legged tables.

Befitting this rather fetching setting is the catering, led by the same team behind Hong Kong’s premier five-star hotel, The Peninsula.

Studying the ever-changing à la carte menu, I eventually settle on a salmon fillet main and cheese board dessert, complemented by a New Zealand pinot noir.

But if you’re in the market for something more speedy, there’s the nearby Pantry withan expansive spread of grab-and-go delicacies.

However, the sweetest of desserts comes in the form of a massage. Back at the Retreat, guests can indulge in a complimentary foot, neck and shoulder massage.

Should you feel heavy-eyed afterwards, the Retreat is also fitted with eight sleeping suites, each furnished with a daybed overlooking the runway and heavy curtains for privacy.

I, however, opt for the Library at the other end of the lounge. Sinking into a soft tan wingback armchair, my freshly massaged feet rest on a matching ottoman while I sip a whiskey.

I’ve never felt so far from Economy.

Savouring every last moment in the lounge (to the point where I almost miss my flight), I draw the obvious conclusion:

Fact #3 – A First Class stopover at The Pier makes flyinga pleasure. Even a 24-hour journey from Sydney.

The details

The Pier is open to First Class passengers, Diamond Marco Polo Club members and Emerald Oneworld members who are departing or transiting in Hong Kong.

cathaypacific.com.au

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5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.