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How to choose the best frequent flyer program

International Traveller

With more frequent flyer programs around than suitcases at a carousel, it’s a daunting task selecting one.

We spoke with industry expert Mark Trim – managing director of online travel agencies QFlyer and V Accrue – about what program suits what traveller; here’s what he had to say…

 

The world of frequent flyer programs can present a mind-boggling array of options for travellers.

Frequent flyer programs work around various difficult concepts, but they all focus on earning frequent flyer points and status credit accrual.

Earning frequent flyer points can be done in a variety of ways including credit card programs, shopping, restaurant bookings, car hire and of course flying.

You should base the decision on which frequent flyer program to choose primarily on your flying preferences. Then focus on earning points on a day to day basis whilst using your airfare bookings to move up the status ladder.

To determine which program is right for you it’s important to profile yourself and have an idea of your future travel requirements.

Key questions to ask

  • How often do you fly per annum?
  • Will you mainly fly domestically, internationally and in what travel class?
  • If you’re flying long haul internationally, does one airline network suit your destinations better than another?
  • Do you travel personally or for work? Will you pay for your airfares or will a client?
  • Do you travel solo or with your family?

With the answers to these questions you can then determine what kind of traveller you are and therefore, which program is best for you.

The following types of travellers should consider these options:

Solo flyer, light to medium amount of flying:
Virgin Velocity is a better frequent flyer option due to price and attainable Silver status.

Solo flyer, medium to high amount of flying:
Domestic/Europe focus: Qantas Frequent Flyer as Gold level has wider ranging recognition.
Asia/USA focus: Virgin Velocity with more competitive pricing and easier Gold and Platinum status, which comes with excellent car hire and hotel rewards.

Very high amount of flying, corporate traveller:
Qantas Frequent Flyer due to additional benefits of Platinum One.

Family traveller:
Virgin Velocity due to family pooling can open up high status levels significantly quicker than Qantas.

Business class traveller:
Virgin Velocity if your travel is to Asia or USA.
Qantas Frequent Flyer is better for regular travel to South America, South Africa or Europe as there are more airline partners are varying price and quality levels.

Virgin Velocity vs. Qantas Frequent Flyer

It makes sense for Australian based travellers to choose a local program like Qantas Frequent Flyer or Virgin Velocity, rather than overseas based airlines where there are fewer opportunities to earn points.

Both Virgin Velocity and Qantas Frequent Flyer cover domestic and trans-Tasman travel comprehensively in what is quite a competitive market.

Frequent travellers should use their international travel requirements as one of the primary drivers as to which program to join.

Virgin Velocity is ideal for:

  • Those with a light to medium amount of flying as Silver status is much easier to obtain than with Qantas.
  • Value focused travel
  • South East Asian travel via Singapore Airlines’ extensive network and attractive pricing.
  • Regularly travelling with a family due to family pooling.
  • Travelling to North America. Virgin, Air NZ, Delta and Hawaiian Airlines have consistently cheaper options than Qantas and partners Delta and Alaskan Airlines have a great domestic network.

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Who does it suit?

Basically, if you fly semi-regularly, look out for cheaper fares and are interested in South East Asian travel, due to the alliance with Singapore Airlines. Virgin also have a similar alliance with Air NZ, Delta and Hawaiian Airlines, making the network of travel partners that much wiser.

 

Qantas Frequent Flyer is ideal for:

  • Corporate travel when someone else is paying the bill
  • When price is not your primary concern
  • European travel with extensive networks on Emirates, Cathay Pacific, Finnair, British Airways, Qatar Airways and more
  • North Asian travel with partners Cathay Pacific and Japan Airlines
  • South American and Southern African travel
  • Round the world airfares via the oneworld alliance
  • More complex travel solutions, Qantas’ partners generally work together via oneworld [except Emirates] whereas a number of Virgin’s partners [e.g. Singapore Airlines and Etihad] are competitors and won’t combine together

 Who does it suit?

If you fly a lot for work, this is the program for you to be a part of. If someone else is footing the bill then the QANTAS program is definitely the one for you. The network is affiliated with Emirates, Cathay Pacific, Finnair, British Airways and Qatar, making it ideal if you travel to the destinations they fly to often.

 

So, what’s the right decision?

That’s a personal decision, and it’s important that you take everything into consideration before making a choice. How often do you travel? How much can you bear to spend? These questions are important in deciding what’s worth investing in. You have to factor in how much you travel for work, how much you travel personally and what you hope to get out of a frequent flyer scheme.

 

Mark Trim, Managing Director of online travel agencies QFlyer and V Accrue which specialise in maximising frequent flyer potential for regular travellers under the Qantas and Virgin Velocity frequent flyer programs respectively.

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5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.