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How to avoid even the gnarliest of travel scams

International Traveller

Being swindled out of your pretty pennies in a travel scam, however great or small, can be enough to take the shine off an overseas holiday. Here are six of the most common travel scams to watch out for, whether you’re a first-time traveller or seasoned adventurer. By Quentin Long

1. Boozy dinner scam

The scenario:

This is one of the most common scams; it happens all the time in foreign countries.

You go out and have a few drinks, a nice meal, a few more drinks, you get carried away and then the bill arrives.

Your ability to do the math converting the foreign currency is not so good, but the waiter is now your best friend so you stick it on the credit card without paying much attention.

Before you know it you’ve just approved (and can’t contest) a highly inflated bill.

How to combat it:

Be vigilant and know your limits – you may be on holidays but you are in a foreign country and are vulnerable to being taken advantage of.

Also, ask for a detailed receipt so you can check the bill again in the morning and dispute it if necessary.

 

2. Fraud hotel deal scam

The scenario:

The situation is, you stumble across an amazing hotel deal that no other hotel you find can compete with. You book it and the hotel asks for a BPAY or direct deposit (not a credit card) followed by what appears to be a legitimate booking reference.

You later arrive at the hotel to find there is no booking under your name and your deposit has vanished.

So what happened?

The scammers have booked the hotel in your name on another legitimate site but using a stolen credit card.

The scammers then forward to you a legitimate (if slightly doctored) confirmation in your name, further sucking you into a false sense of confidence.

The owner of the stolen credit card used to book your hotel stay complains to their credit card provider and has the transaction reversed.

As a result of that transaction being reversed, the booking in your name is cancelled by the hotel – they simply don’t believe the transaction was legitimate.

Of course, you’re not privy to this and no one has contacted you to let you know the booking has been cancelled.

You turn up at the hotel to find there’s no booking for you, and you have no recourse because it was a cash transaction.

How to combat it:

Make sure you don’t direct deposit or BPAY anyone you have never dealt with before.

 

3.  Closed temple scam

The scenario:

You’ve travelled to see a popular tourist destination like the Grand Palace in Bangkok, only to be greeted at the entrance by someone who tells you the temple is closed today.

They then offer to take you to alternative temples that are open, which you largely enjoy, until eventually they let you in on ‘a special duty-free jewellery store’.

You’re then taken to said shop where you think you’re buying cheap Thai gems, but they’re actually fake.

Hot to combat it:

Check opening times of attractions both online and with your hotel concierge before you set off. And never buy anything you think is too good to be true.

 

4. Reception desk scam

The scenario:

You’ve checked in at your hotel, settled into your room, when a few hours later the phone rings. It’s reception – it seems there’s an issue with the credit card you’ve provided so they ask you to repeat the number or disclose the details of another card.

Truth is, it’s not the front desk – it’s a scammer who has just nabbed all the necessary details to drain your bank account and take a holiday on you. Aren’t you generous?

How to combat it:

Say you will call them back, put the phone down and visit reception. Never provide your credit card number over the phone when you travel.

 

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5. Grandparents scam

The scenario:

This is a more recent phenomenon that tends to target the elderly and unsuspecting – like we needed another reason to loathe scummy scammers!

Basically what happens is the victim receives a phone call or email from someone pretending to be their grandchild, niece or nephew who’s in distress while overseas.

They say they’re in some kind of situation that requires a large sum of money to bail them out (for example they’ve been in an accident, they’re in prison, they’re stuck in an airport, there’s some medical emergency…), tricking the victim into transferring however much, direct to the scammer.

It’s a ploy that is particularly common during peak seasons like schoolies.

How to combat it:

Be vigilant and call them back – it can always be done.

 

6. Hotel WiFi Scam

This is a nefarious little bugger of a nerdy scam.

A scammer will set up a wi-fi network that covers the same area of a hotel and names it almost identically to the real hotel wi-fi network. And so unsuspecting travellers log on and start surfing the net and passing their personal details, accessing their online banking and even making online purchases with their credit or debit cards.

This is all over the scammer’s wi-fi which is intercepting all the passwords and credit card details to be used at a later date.

How to combat it:

Even free wi-fi will usually have some sort of hotel interface and login so they are able to monitor individual usage and content. So be absolutely sure of the wi-fi network for the hotel and if there is no login required be aware. Also it is worth using the ‘forget network’ function to make sure you do not automatically logon to networks without your knowledge.

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Is a white Christmas the new Euro summer? 

Credit: Unsplash/Ilya Orehov

Why travellers are increasingly dreaming of a white Christmas – and the best places to experience one for yourself.

If the Euro summer has long been Australians’ defining holiday, the white Christmas may well be emerging as its frosty successor.

Booking data from APT Travel Group has revealed that Australians are planning long-haul travel further in advance and increasingly swapping summer at home for a white Christmas abroad. 

Why more travellers are booking a white Christmas

tallinn winter
Find festive spirit in abundance in Tallinn, Estonia. (Credit: Unsplash/Dmitry Sumin)

Part of the shift is practical. With the Australian Government recently downgrading its travel warning for parts of the Middle East, travellers’ confidence in long-haul travel is returning as key transit hubs for Australians travelling to Europe reopen.  

But accessibility alone isn’t the reason we’re seeing an incline in festive winter holiday bookings.  

This year, Australia has experienced a particularly patchy start to the snow season, reminding travellers of how unpredictable winter has become and leading them to look overseas for their next wintry escape. At the same time, rising global temperatures are making reliable snowfall less certain across many parts of the world. Ironically, the rarer a classic white Christmas becomes, the more alluring it feels. 

finland snow
Travellers are increasingly looking overseas for guaranteed snowy escapes. (Credit: Unsplash/Joni Kuusisto)

Behavioural psychologists have long observed what they call the ‘scarcity effect’: we tend to assign greater value and desirability to experiences that feel limited or increasingly out of reach. A white Christmas – once an annual tradition for many – has evolved into a bucket-list experience. 

It’s also a novel antidote to the Australian festive season. Rather than scorching pavements and beachside barbecues, travellers want to experience the Christmas they’ve spent their whole lives watching in films: snow-dusted pines, chestnuts roasting over an open fire and streets glowing beneath tinsel garlands and fairy lights. Nostalgia sells, but even more so when we feel like it might not always be available to experience. 

For decades, Australians have sought to escape winter in search of a European summer. Now, the pendulum is swinging the other way. Below are the top places to have yourself a very Merry Christmas in the snow. 

The best places to have a white Christmas

Finland

best places for white christmas
Finland is one of the best destinations for a white Christmas. Credit: APT)

When you’re set on experiencing a blanket-white Christmas, your best bet is to go north. Thanks to its chilly temperatures and geographical proximity to the Arctic Circle (nearly one third of the country’s landmass lies within the Arctic region), travellers are guaranteed to see snow during Finland’s winter months. Plus, the possibility of witnessing the northern lights ribboning across the sky makes the experience all the more magical. 

Tallinn, Estonia

tallinn old town
The city of Tallinn has a UNESCO-listed medieval town. (Credit: Unsplash/Ilya Orehov)

While places like Finland and Norway are coveted Christmas destinations, they certainly aren’t easy on the wallet. Estonia’s charming medieval capital of Tallinn is one of the best places to have a white Christmas on a budget, boasting Gothic spires, an intimate atmosphere and toasty market stalls selling everything from handicrafts to sugar-coated almonds. While snow over the Christmas period isn’t guaranteed these days, the country is further north and generally colder than Western European countries such as Germany and the Netherlands. 

Canada

whistler christmas
Explore the Christmas lights of Whistler. (Credit: APT)

With its festive spirit, friendly locals and picturesque landscapes, Canada is a top contender for the best place for a white Christmas. Victoria in British Columbia has just about every Christmas tradition covered in one town: a main street of snow-frosted stores, a gingerbread competition, a visit to see the reindeer and horse-drawn trolley rides; while Alberta will see you embracing cosy holiday traditions with the spectacular Canadian Rockies as your backdrop. 

If you can’t choose just one destination, the Twelve Days of Christmas tour by APT includes Christmas in Banff, sleigh rides at Lake Louise, Vancouver’s Canyon Lights and the Canadian Rockies. “It’s a relaxed, accessible way to get a proper white Christmas, snow guaranteed rather than hoped for,” says Sarah Latimore, international GM Product & Operations at APT.

New York, USA

new york winter
Central Park dusted with snow is all but magical. (Credit: Unsplash/Caitlyn Wilson)

Yes, films have been romanticising Christmas in New York for decades, but there’s a reason: the cool shift transforms the grand metropolis into what feels like a cinematic village where families glide over ice skating rinks in Central Park, dazzling displays illuminate the streets and carollers sing outside cosy bars with crackling fireplaces. 

Germany

Christmas markets in Regensburg
Browse bountiful Christmas markets in Regensburg. (Credit: APT)

Germany does Christmas with all the trimmings, especially the Christmas markets; there are hundreds (if not thousands) to choose between in picture-postcard historical towns across the country. Dresden has one of the oldest markets in the country, while Regensburg offers four fairy-light festooned markets within its UNESCO-listed medieval old town.  

London, UK

london snow
Cosy up in London for the winter. (Credit: Unsplash/Zhang Kaiyv)

London is a prime place to celebrate a white Christmas with little people: Hamleys alone is worth getting on a plane for! Not only do many hotels offer holiday packages for families, but the sight of latticed snowflakes drifting from the sky on a rugged-up stroll along the Thames is nothing short of enchanting. 

Prague, Czech Republic

prague snow
Escape to the charming city of Prague. (Credit: Unsplash/Lukas Konvica)

Offering Gothic architecture, charming cobbled streets and spiced pastries in spades, Prague is among the best places to spend a white Christmas. Come Advent season, when a dusting of snow may cover its ancient castle, and the smell of roasting ham rises from the market stalls, it becomes utterly unforgettable. 

Niseko, Japan

niskeo skiing
Hit the slopes for a Christmas spent skiing in Niseko. (Credit: Unsplash/Kristian Klausen)

You don’t need to fly all the way to Europe to enjoy a wintry Christmas abroad. On Japan’s northern island of Hokkaido, Niseko is a wonderland for travellers wishing to spend the Christmas season carving up the ski slopes. Promising festive events such as fireworks and giant illuminated trees, as well as plenty of the fluffy white stuff, this ski resort town doesn’t disappoint. 

Is Europe or Canada better for a white Christmas?

Europe and Canada are the two most popular destinations among Australian travellers booking wintry Christmas escapes. But which is right for you? Sarah Latimore, international GM Product & Operations at APT, says the answer hinges on your travel interests and preferences.  

“Europe suits travellers who want depth, variety and a bit of indulgence, moving through centuries-old Christmas market traditions city by city,” Latimore says.  

“Canada is for travellers chasing that classic, snow globe white Christmas. Think twinkling lights and decorations through Whistler and Banff, evenings by an open fire in a Fairmont hotel, and the kind of moments that define the season: dog sledding, sleigh rides, snow underfoot rather than sand.  

“Neither is the ‘right’ choice universally; it comes down to matching the traveller. Someone chasing romance and heritage will lean Europe. Someone chasing a classic, white Christmas will lean Canada.”