hero media

Review: Hotel ZaZa in Houston, USA

International Traveller

With Air New Zealand about to land in Houston, IT went ahead of the first arrivals to search out the best place to stay in Houston. Words Quentin Long

The name conjures either glamorous Gabor-induced visions of opulence or exotic vaudevillian magic shows.

And Hotel ZaZa delivers on both; it is simultaneously sumptuous and mysterious while also having great whimsy and humour.

A Houston institution, Hotel ZaZa is an independent hotel that likes to express itself, much like the phonetic namesake. Its status as the grand dame of Houstonian establishments is due to not only its style but also location.

In the heart of the Museum district, the very worthy Museum of Fine Arts Houston is across the street from the lobby, while the even more worthy Museum of Natural Sciences Houston is a stone’s throw from the pool at the rear.

Add ZaZa’s ‘Magical Carpet Ride’ and you get even more cultural bang for your buck. Not your typical hotel shuttle, the car is a revamped police car complete with bull-bar-mounted long horns that will take you anywhere you like within an eight-kilometre radius, incorporating many of the area’s 20 museums.

But it is inside that the hotel starts to really shine. All sense of time of day is lost as you enter the lobby. A very dim space with lowish ceilings, it feels like you have entered a club cum gentleman’s establishment; I would label it bordello chic.

A large chandelier hangs above a communal table and chairs, while two wing-backed zebra skin chairs add a touch of the exotic. Small tea lights sit on coffee tables give an even gentler flicker to the dimly lit room.

A quick check-in at reception on the left-hand wall has me on my way to… where are those lifts?

I find myself wandering under another much larger chandelier, this time casting a subdued pink glow over a baby grand. A huge Chinese fabric ancestral portrait hangs on the wall. It’s all very eclectic, not to mention the mugshot of Frank Sinatra I spy as I hunt out these elusive lifts.

I was saved by a fellow guest. “Are you looking for the lifts? I had the same problem the first time I stayed here, " he explains pointing me in the right direction. “I love this place, I always stay here, it’s my favourite hotel in the world." That’s devotion.

I am deposited on the third floor where there are more chandeliers lighting the muted olive brown hallways, which is hung with black-and-white portraits of Hollywood stars in their pre-A-lister days; chubby, boyish-looking Matt Damon greets me every time I leave my room.

A huge king-size bed, two bedside tables, a leather lounge chair and desk below a wall mounted TV do not even come close to filling the very spacious room. A red-and-black print bedhead with Asian warrior motifs contrast against olive brown walls.

By comparison, the bathroom is disappointing. It is rather small and, to be honest, dowdy. The bath is tiny and the brown marble wash basin top is outdated and stands out as such in a place so stylishly designed. The C.O Bigeolow products are to be expected in a hotel with such high standards.

There is a real (and reassuring) sense that ZaZa doesn’t take itself too seriously. On the bedside table a bottle of water sits on a coaster quoting George Burns: ‘Happiness is having a large loving close knit family in another city’. The ‘do not disturb’ door hanger says ‘I’m busy putting on my make-up’. These small and playful touches are found throughout your stay.

While styled as a boutique hotel, ZaZa is anything but bijou. There are 315 rooms and suites over 13 floors, including some whimsical concept suites: ‘Houston We Have a Problem’ has bubble chairs and ’60s décor. The Magnificent Seven suites come with gourmet kitchens, multiple bedrooms, whirlpool tubs, balconies with skyline views.

Back in the lobby a dark hallway leads to Monarch’s, the hotel restaurant. Subdued and moody, it has a gorgeous outdoor patio where red fairy lights are wrapped around tree limbs.

Inside is a more traditional American diner. For dinner you can have small plates, pizza or a main. I had a niçoise crusted tuna salad with tiny tomatoes, deviled egg and spring greens.

ZaZa balances the opulent, eclectic and whimsical and makes it work. I wanted more of the fun and self-effacing elements, but at its core it’s a well thought-out, highly functional hotel and its location is unbeatable.

DETAILS

Hotel ZaZa

5701 Main Street Houston, TX 77005, USA

+1 713 526 1991

hotelzaza.com

The IT verdict

A fun, sensual and indulgent hotel in the perfect location.

  • Location = 9.5/10 
    Unbeatable if you want to experience the museums; absolutely brilliant.
  • Style/character = 8/10
    It is a bit larger than traditional boutique hotels, but it has got a great vibe thanks to its opulent, quirky styling.
  • Service = 7.5/10
    A lot of people rave about its service, which I found to be better in the restaurant than in the hotel.
  • Rooms = 7.5/10
    They were highly styled but I thought they were almost a little bit too bare. The small bathrooms were underwhelming.
  • Food and drink = 8/10
    It’s well thought out and ticks all the boxes, if a little under surprising.
  • Value for money = 8/10
    I paid $348 for a grand room so it isn’t exactly cheap, but you won’t have to hire a car so it’s not too bad.

Want to see more stories from International Traveller in your Google search results?

  1. Click here to set International Traveller as a preferred source.
  2. Tick the box next to "International Traveller". That's it.
hero media

5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.