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Review: The Nam Hai in Hoi An, Vietnam

International Traveller
We find a new standard of  luxury in Vietnam, where time stands still in lieu of relaxation.

Time ceases to exist while at the Nam Hai Resort – well at least that’s the way it feels when you’re spending most of it lying horizontal, be it relaxing by the pool, face down on the massage table or floating in your cloud-like bed.

What was supposed to be four days of exploring central Vietnam and World Heritage-listed sights such as My Son and Hue, ended up being spent mostly within the confines of the Nam Hai’s exquisite grounds.

Guest villa at The Nam Hai hotel in Hoi An, Vietnam.
Make the most of the tropical weather with your private outdoor shower, part of the villa’s spacious bathroom.

 

Design is a major player

Inspired by more than 2500 years of local history and ancient philosophy, the resort draws on contemporary design aesthetics to create the perfect blend of east-meets-west.

One hundred exclusive villas, a three-tier infinity pool, two Asian fusion restaurants and an award-winning spa and wellness centre span 35 hectares of tropical gardens, all positioned along a pristine white-sand beach.

Upon arrival to this modern day masterpiece and after a seamless check-in where management personally welcomes us by name, we’re whisked away via buggy to become acquainted with our very own private retreat.

 

The villa

Guest villa at The Nam Hai hotel in Hoi An, Vietnam.
The one-bedroom villa, complete with whimsical four-poster bed.

 

As the concierge introduces us to the 80 square-metre, one-bedroom villa I can’t help but be in awe of its design.

Delicate hand-spun silks are elegantly draped from the high ceilings and wrapped around an elevated platform that encompasses a plush king-sized bed.

For me, a true marker of a five-star hotel is the bed and its ability to make you lose all senses among its appropriately numbered Egyptian cotton sheets, soft feather pillows and 100-per-cent-down duvets.

While this one is not the best I’ve ever had, it’s certainly up there with the top contenders and much of my Nam Hai time is spent tangled in its alluring web.

A writing desk, padded divan and sunken eggshell bath make up the rest of the villa, which I later read is inspired by the layouts of traditional Vietnamese garden houses.

Rich mahogany floors made from local woods open onto a large terrace with day beds at the front and a private garden with outdoor rain shower at the back.

The bathroom runs the width of the villa and includes his and her basins (and closets!), a separate toilet, and indoor shower, should you not be game enough to bathe outside.

 

Twice-daily maid service

The twice-daily maid service, which includes a few unassuming tricks to turn your villa into an oasis of relaxation at night, might be expected at a resort of this standard, but I’m impressed with the selection of complimentary drinks and snacks that are included each day, as well as the variety of free movies programmed on the TV.

I find it’s these small inclusions that set the Nam Hai above the rest; from the cold towels and fresh fruit you receive when whiling away time by the pool, to the push-bikes available for use and free yoga and meditation sessions held each morning.

The Beach Restaurant at The Nam Hai, Vietnam.
Dine at The Beach Restaurant by lantern light with a view of Ha My Beach

 

The one let down

However, it’s not all perfect – unfortunately the resort’s food and beverage area lets it down a little.

Don’t get me wrong, the elaborate buffet breakfast with additional à la carte option is something I’m still writing love poems about, but I do question whether this magnificent feat extends past midday.

Case in point: one night we decide to make the most of the free movies and order room service.

While most of the restaurant’s fine-dining menu is available, we opt for our favourite naughty fix of burgers and pizzas.

At the Australian equivalent of nearly $100, I am expecting something pretty amazing, but to my disappointment it does not live up to its exorbitant price tag (bland pizza, soggy burger).

Which leads to my other quip with the Nam Hai – it’s outrageously overpriced.

Forking out $10 for a beer is a little hard to swallow, especially when I know I can get it down the road for less than $1.

It seems as if they are making up for all the freebies by charging through the roof for everything else.

Sadly, this puts me off trying what has been deemed as one of the best spas in South-East Asia by the likes of Condé Nast Traveller UK and luxury hotel website Mr & Mrs Smith, as I can’t justify coughing up $350 for a massage.

But since time ceases to exist at the Nam Hai, it was easy enough to put the expensive extras aside and appreciate the resort for exactly what it is – the perfect place to unwind and forget all of your worries.

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Details

The Nam Hai

Hamlet 1, Dien Duong Village, Dien Ban District, Hoi An, Vietnam

Contact the hotel’s website for more information and to book.

The IT Verdict

A beautiful haven of relaxation that redefines the standards of luxury with its extra little touches of comfort.

  • Location = 9.5/10
    Perfectly positioned on stunning Ha My Beach and only eight kilometres from the charming town of Hoi An.
  • Style/character = 9/10
    Modern yet inviting with its tropical setting and tranquil vibe.
  • Service = 9/10
    Attentive, with staff exuding that warm and friendly Vietnamese manner.
  • Rooms = 9.5/10
    Elegantly designed with lots of space for lounging around.
  • Food and drink = 8/10
    Breakfast is to die for and can easily last for hours, but room service is a let down.
  • Value for money = 7/10
    A one-bedroom villa was reasonable at $450 per night (breakfast included), but everything else will quickly burn a hole in your pocket.

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5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.