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What a night at a ‘capsule hotel’ is really like

International Traveller
Jennifer Pinkerton shuns little luxuries like a door and a private bath to experience the cosy comforts of a capsule hotel.

In 1979 the meaning of the term ‘hotel room’ got shazam-ed. Now that may not be a real word, but then again this new breed of hotel was a little unreal. A hotel room has a door, a bed, a place to hang your hat and, if you’re lucky, a window, yes? Well the Japanese thought that was all a tad predictable.

 

The year in question launched the Sony Walkman; it too debuted the capsule hotel. Dubbed the ‘hotel for 2001’ by late Japanese architect Kisho Kurokawa, this design swapped rooms for spaces little bigger than coffins. I wanted to see one. Better still, I wanted to sleep in one.

What are capsule hotels?

Guest 'capsules' are simple but make the most of limited space at Asakusa Hotel and Capsule
Guest ‘capsules’ are simple but make the most of limited space at Asakusa Hotel and Capsule.

Traditionally capsule hotels are for men – specifically businessmen too tipsy to face their wives. That meant my first task was to find a female-friendly version. Google led me to the grammatically suspicious Hotel Asakusa & Capsule, which is located in Tokyo’s Asakusa district, about an hour’s drive from Narita Airport.

Arrival

The first rule of capsuling, I learn, is not to arrive early. The hotel opens at 4pm. I’m there at 3:50pm and the three elderly gents manning reception don’t want to know about it.

Japan is renowned for its capsule hotels in city centres
Japan is renowned for its capsule hotels in city centres.

On cue, ten minutes later, the glass doors open. Inside, the foyer looks like a 1970s power station. There’s a clutch of green boxy lockers, oddly lit-up machines, and the wall behind reception boasts enough switches, knobs and flashing lights to control a city. What do they all do? I’d love to ask, but alas, the staff and I do not speak the same tongue.

Payment and check-in

I introduce myself using my best Year 7 Japanese, but my inflated sense of mastery stops there. The staff point to a vending machine behind me. “Pay, pay, pay," they instruct through painfully polite smiles.

We go undercover to review Asakusa Hotel and Capsule in Tokyo
We go undercover to review Asakusa Hotel and Capsule in Tokyo.

I shuffle over and make like I know what I’m doing. Various amounts of Japanese Yen, from 1700 to 4400, appear on the machine buttons. A kind-faced man plods to my aid. He punches the 2200 Yen button, which at the time of writing is about $22; a little under what you’d pay for a dorm room in a hostel back home. Good start? Hmm, we’ll see.

 

The machine spurts out a ticket. I trade it at reception for two more bingo-esque tickets, reading ‘4F’ and ‘5F’, and a small key marked ‘508’. A receptionist holds up a laminated card, showing what looks like a television remote control. In red texta ‘3Y’ is scrawled beneath the image.

 

Am I on candid camera? I feel like this is The Truman Show; that somehow The Creator is watching me, seeing if I’m smart enough to work things out. I’m not. But that doesn’t stop me from faking it. I smile, gather my bags and the mess of baffling bingo tickets, then wait for the lift.

 

“Miss, Miss, Miss! Shoes! Shoes! Shoes!" The three men dash towards me, pointing at my shoes like they’re on fire. Another sequence unfurls: pointing, cringing, flailing and furrowed brows. Red-cheeked, I drop my sandals in a boxy locker, don a pair of brown vinyl slides, and try the lift again.

I hazard a guess that I’m on floor five – 5F: F for female? – but I’m lost for the meaning of the bingo tickets and remote control code.

Small bedroom pods are stacked on eachother at Asakusa Hotel and Capsule, Japan
Small bedroom pods are stacked on eachother at Asakusa Hotel and Capsule, Japan.

I reach floor five. There’s nothing here save a men’s bathroom and more red lights. I go back to reception feeling utterly inept. Again, I’m sent to floor five. This time I spot it: the remote control code is in fact a coded door lock. I punch in ‘3Y’. Open Sesame.

 

The orange-lit corridor that greets me can best be described as ‘naval’. It looks like a ship’s sleeping quarters. Thirty-six accordion screens, each one-metre-square, line the room. There’s a bottom and a top row. The screens have number plaques above them.

The room

Like a desert oasis – or a cosy prison cell, I can’t quite decide – it calls to me: Capsule 508. I open the curtain and crawl its two-metre length. Door? Nope, but it’s private. Bed? Well there’s a thin mattress, clean sheets and a rice husk pillow. A place to hang my hat? Yes, there’s a shelf at the end of the capsule with a tiny TV and four coat hangers. Oh and there’s a small locker, too.

 

This may not be a room, but it’s one hell of a retro capsule. And it’s got all I need.

Facilities

Night befalls the hotel and, surprisingly, I muster swagger and make friends in the fantastically odd ground-floor tea room. It’s fringed with vending machines selling beer, noodles and hot coffee; as well as a row of fat-backed computers, adding weight to the hotel’s living-museum feel.

Communal baths and showers are just part of the experience at Asakusa Hotel and Capsule in Tokyo
Communal baths and showers are just part of the experience at Asakusa Hotel and Capsule in Tokyo.

The final frontier is my pre-bed shower. But where’s the bathroom? After much head scratching I make my way to floor four (4F! Floor 4, Female bathroom!). But there’s no shower inside. Just a bath. To share. A big, everyone-in, onsen-style bath.

 

It’s been quite the day of cross-cultural barrier climbing and now I have to be nude! Publicly! I breathe deep, strip, and enter the water along with three other bathers. We sit in silence. It’s a small feat, but I meet it. I’m triumphant. I feel like a pseudo travel pioneer.

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The verdict

But I’m not one, of course. Onsen or no onsen, capsule hotels have been around as long as I have. There are over 300 in Japan alone. Modern capsules, I discover, are no longer havens for drunken businessmen. Instead they mix locals on a budget with curious, mostly backpacking foreigners.

 

It’s a slow revolution, but after my brilliant night’s sleep (and in the moment just before we’re ushered out the front door at 10:30 am sharp for the hotel’s ‘no guests inside’ period) I decide this beats Western-style dorm-sleeping hands down.

 

Dorms can keep their shared-space cacophony: the clunky late night arrivals, the snorers, the hiking boot odours. Capsules celebrate what I love about Japan. They’ve got a strong aesthetic, they’re efficient, private and weird.

 

They are also 10 floors south of luxe, but as far as vending machine buys go, this one certainly is a shazam.

Details

Hotel Asakusa & Capsule
4-14-9 Kotobuki, Taito-ku , Tokyo
+81 3 3847 4477

The IT Verdict

Incredible value for open-minded, budget-conscious travellers happy to store their luggage in separate lockers (bags aren’t allowed in capsules) and to be evicted between the hours of 10:30 am and 4 pm. This hotel is quirky Japan at its best: it isn’t just a place to kip, it’s a cultural experience.

Notes

We paid $22 per night for a female-floor capsule.

 

Planning a trip to Tokyo? Read our ultimate guide to where to sleep, stay and eat in Tokyo.

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5 things every hotel needs for a more restorative stay

    Kate Bettes Kate Bettes
    Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

    The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

    1. Easy access to good food

    meals from Novotel Bangkok Sukhumvit 20
    Taste delicious meals at Novotel Bangkok Sukhumvit 20.

    One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

    In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

    In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

    Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

    At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

    While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

    It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

    2. Better sleep options

    Novotel Bali Ubud Resort room
    Sleep deeply with Novotel.

    There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

    For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

    The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

    3. More ways to move

    woman hiking around queenstown new zealand
    Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

    Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

    At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

    Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

    4. Better connections

    Novotel Sharm El Sheikh
    Kids will love a stay at Novotel Sharm El Sheikh.

    One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

    Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

    A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

    5. Location is everything

    Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld
    Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

    Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

    All that’s left? Choosing your version of wellbeing.

    Discover stays to inspire your everyday at novotel.accor.com.